Is your agency gaining all the benefits from an inbound Interactive Voice Response (IVR) system? Are you accepting payments during non-office hours, allowing consumers to self-service their inquiries? Through use of an inbound IVR, agencies are seeing the direct benefits that stem from freeing up their agents time to focus more on complicated cases, and ensuring compiance by eliminating the need for agents to collect payment card information.
Hear first-hand inbound IVR experiences and results from agencies such as Diversified Consultants, Inc. & MBVA Law. The will be going over the following topics:
PAYMENT & TECHNOLOGY SPOTLIGHT SERIES - TECHNOLOGY AND INNOVATION FOR THE DIGITAL AGE
And if you somehow can't make the Webinar on August 26th, we're doing what we can to make sure you don't miss any of this informative content by providing you with easy access to the Webinar Replay. To register to receive a copy of the Webinar Replay after it airs, CLICK HERE.